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Elements and Performance Criteria

1. Determine job requirements
   • Follow standard operating procedures (SOPs)
   • Comply with work health and safety (WHS) requirements at all times
   • Use appropriate personal protective equipment (PPE) in accordance with SOPs
   • Identify job requirements from specifications, drawings, job sheets or work instructions
2. Identify work activities
   • Identify team role and tasks
   • Identify individual tasks that are part of the team requirement
   • Prioritise team and individual activities as directed
   • Identify own role and responsibilities within team environment
3. Plan work team activities
   • Identify components of work activities and the relevant procedure or work instruction
   • Identify roles and responsibility of team members
   • Identify reporting relationships within team and external to team
   • Identify responsibility for own skill development to support team functioning
   • Record and report activities orally or in writing as required by procedures or work instructions
4. Participate in a team
   • Use interpersonal skills appropriate to the work context to support effective teamwork
   • Seek assistance from team members to complete allocated tasks
   • Acknowledge team roles and support team members in achieving their role
   • Contribute to team planning and opportunities to improve the efficiency of the work of the team
   • Apply teamwork within and between work teams to respond to routine problems and benefit workplace outcomes

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.
Workplace procedures include one or more of the following:	requirements prescribed by legislation, awards, agreements and conditions of employment SOPs work instructions oral, written and visual communication quality practices, including responsibility for maintenance of own work quality and contribution to quality improvement of team or section output housekeeping tasks related to environmental protection, waste disposal, pollution control and recycling WHS practices
Routine problems include, but are not limited to, one or more of the following:	required information or materials not available required tools or equipment not available conflict of work priorities interpersonal conflict within the team or between teams

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Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria, and include:

reading and following work instructions, standard operating procedures (SOPs), safe work practices

operating in a team to complete workplace activities

identifying, planning, clarifying and checking work team activities

conveying information in written or oral form according to procedures

working effectively with others to respond to routine problems

selecting and using appropriate workplace language and interpersonal skills to support effective teamwork

demonstrating teamwork within and between work teams to respond to routine problems and benefit workplace outcomes

applying workplace procedures.

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Knowledge Evidence

Evidence must be provided that demonstrates knowledge of:

safe work practices and procedures and use of personal protective equipment (PPE)

operation of work systems, equipment and management, site and organisational operating procedures

impact of job on workplace and team and individual performance

ways to provide support to other team members

ways to modify activities depending on team requirements and workplace contexts

appropriate communications, consistent with the culture of the workplace

ways to handle performance issues

quality standards and practices

workplace procedures

recording and reporting practices.

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